“Sales contract” hereinafter refers to the remote contract concerning services entered into between the professional Yulia Gurikova (hereinafter “the professional”) and the final consumer, within a distance selling system organized by the professional, who exclusively uses the internet for such contracts.

“Consumer” refers to the natural person purchasing goods, services, and products.

“User” refers to the natural or legal person who uses goods, services, and products.

It is the consumer’s obligation to review these general terms of sale before completing the purchase process. Sending the order confirmation implies full awareness and full acceptance of these terms.

By sending the order confirmation, the consumer agrees to abide by the terms of service, payment, and any possible right of withdrawal and/or refund (if available for the chosen product), declaring to have read and accepted all the information provided according to the aforementioned laws and acknowledging that the professional is not bound by different conditions unless agreed upon in writing by both parties prior to purchase.

All contracts will be concluded directly through the consumer’s access to the website or corresponding Landing Page, where the contract for the purchase of the desired product or service can be concluded by carefully following the instructions and procedures provided.

Sales operations are governed by Legislative Decree no. 206/2005 (Consumer Code), and data privacy is subject to Legislative Decree 30/06/2003, no. 196, Regulation (EU) 679/2016, and subsequent amendments.

The products, services, prices, and sales terms on “yula.app” require the consumer, in order to finalize the contract, to express acceptance by completing all relevant online sections and/or subscribing within the portal, Facebook group, Zoom call, or other platform through which services are provided. Final acceptance is expressed by selecting and accepting the checkboxes labeled “I ACCEPT THE TERMS OF SALE” and “PRIVACY POLICY” and proceeding with the purchase.

The consumer agrees to provide billing details requested by the professional and accepts that such data will be used for electronic invoicing.

All customers may pay using the methods specified at the time of purchase on the sales page or as indicated via email by the professional.

Purchase is possible in the formats and methods indicated on the website.

The product and/or service will be delivered through redirection to the training page or platform where digital paths and materials are available, or to the platform providing access to the reserved member area.

Therefore, access and delivery happen within 24 hours of completing the payment process, unless otherwise specified.

Accessing pages, groups, or other platforms requires the consumer to have a stable internet connection and a basic familiarity with digital platforms. The professional is not responsible for any inability of the consumer to use these platforms.

The consumer must test the functionality of the platforms upon receiving the email invitation to register. If no malfunction or difficulty is reported within 14 days of purchase, access is considered successfully completed.

The professional is not responsible for delays or failure to deliver due to force majeure or unforeseen circumstances, including network/platform outages beyond their control.

If access to a course is lost due to withdrawal of consent for personal data processing on the hosting platform, no refund—partial or full—will be granted. Access may be restored by re-consenting.

With ongoing subscription purchases, the consumer can access all current and future materials included in the subscription for as long as the subscription remains active.

With a one-time full course purchase, access is considered “lifetime,” within technological and force majeure limits.

For online consultations or coaching packages, meetings will be scheduled post-purchase, based on mutual availability.

For online courses, availability and updates will be guaranteed for a limited period as described on the relevant Landing Page, provided the consumer maintains registration and consents to data processing.

The professional is not responsible to any party for damages, losses, or costs resulting from failure to execute the contract due to force majeure.

The professional is not liable for fraudulent use of payment methods by third parties during transactions. The professional never accesses credit card or bank account details.

The professional is not liable for service interruptions due to accidents, natural disasters, or other similar events.

Links to third-party websites may appear in the courses or platforms for enhanced user experience; the professional is not responsible for their content or any resulting damage.

Subscriptions may be canceled at any time by the consumer without notice. Access will remain active until the end of the paid period and will be revoked upon non-renewal.

Cancellation can be done via the user profile or by emailing yula.russian@gmail.com, with a response time of up to 10 business days.

If the course has not been accessed and no material has been downloaded, a refund request may be submitted within 14 days by emailing yula.russian@gmail.com.

Once the purchase is completed, the consumer must save a copy of these terms and the specific product/service description.

The professional may update these terms at any time, and the consumer is obligated to review and store the new terms upon change.

Multiple registrations for the same person or the use of third-party data is strictly prohibited. Legal action will be taken in case of violations.

The consumer is responsible for providing correct invoicing information and is solely liable for any errors.

The consumer must not enter false or third-party data. All provided data must be accurate and personally owned.

If an invoice with VAT is required, payment must be made via the Esmerise platform as per the procedure. Invoices cannot be modified after payment.

The professional may terminate the contract by notifying the consumer via email with the reason.

Obligations regarding accurate data entry and payment are essential. Failure to meet any of these allows the professional to lawfully terminate the contract under Art. 1456 of the Civil Code, without court involvement, while preserving the right to seek damages.

The professional reserves the right to pursue any unlawful use of paid content.

All materials are under copyright and all rights are reserved.

Clients may not: copy, modify, store, reproduce, alter content; bypass security systems; use materials, ideas, or formats to create similar or derivative products.

Clients may not: share content with third parties; bypass access systems; use group purchases (these are considered unauthorized and a violation of copyright).

Clients may not: record/share content on other platforms or cloud storage services like Mega, iCloud, Google Drive, Dropbox, OneDrive, etc.

Any violation will lead to contract termination and potential legal action. Unauthorized use will be prosecuted.

For full details, refer to the Privacy Policy.

As a participant in Group Lessons, the consumer acknowledges that group calls will be recorded and consents to live sessions being saved and shared with other participants.